FAQ

Questions & answers

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Do I need a card for the free trial?
No. Create your account and start the trial right away without a card. When it ends, choose a plan and pay by card, Apple Pay or Google Pay.
How does renewal work?
Your plan renews automatically every month or year with the same payment method. You can turn renewal off at any time from the subscription page and keep access until the end of the paid period.
Does it work offline?
Yes. The Windows and Mac desktop app keeps selling and printing without a connection, and syncs orders automatically when the internet is back.
Which hardware do I need?
Any computer, tablet or phone. The system supports network and USB thermal printers, barcode scanners and any screen as a kitchen display.
Can I change my plan later?
Yes — upgrade, downgrade or switch between monthly and yearly at any time; the price difference is prorated automatically.
Is my data safe?
Your data is isolated per company and branch, connections are encrypted, permissions are set per employee, and sensitive actions are audited. We never store your card details — payments go through Stripe.
Which languages does it support?
The whole system works in 20 languages (Arabic, English, French, Spanish, Urdu, Hindi, Chinese and more) with full right-to-left support. Product names, receipts and menus use the two content languages you choose.
Will you help me set up?
Our team helps you add products, connect printers and train staff over WhatsApp or phone.

Still have a question?

Our team is available on WhatsApp, phone and email.

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