Account and data deletion
This page explains how to delete your QuipPos account or your company's account and the related data.
In the app: More → Settings → Delete account, then confirm with your password.
Staff accounts
A staff member who deletes their account in the app is removed at once; the company keeps its orders under "Deleted user". The company owner or manager can also delete any account in the admin panel → Users, or you can email us from your registered address.
Whole company account
When the company owner deletes their account in the app, the company is closed at once (nobody can sign in) and any automatic renewal stops; we then erase the accounts, products, customers and orders permanently within 30 days. The owner can instead email info@quippos.app from the registered address with the company name and address.
What is deleted and what is kept
- Deleted: accounts, passwords, push tokens, customer records and the product catalogue.
- Invoice and payment records may be kept for the period required by law, then deleted.
- Uninstalling the app removes its local data (saved company address and push token).